Enter the newly configured database user password and complete the remaining steps of the MSCW.
Once you have successfully regained access to your manager console, implement these best practices to ensure you do not get locked out again:
Open the log file named using a text editor like Notepad. Use Ctrl + F to search for the keyword PasswordServlet . Copy the complete URL string found next to this entry. symantec endpoint protection manager reset admin password
: A command window will prompt for confirmation. Once completed, it will display a message stating the password has been reset to admin . Log in and Update : Open the SEPM console. Log in with username admin and password admin .
Enter your username and the email address associated with the account. Enter the newly configured database user password and
Check your inbox for an email containing a Temporary Password .
java -classpath ".;lib/*" com.symantec.sepm.adminui.AdminConsole -resetpwd -admin <admin_username> -pwd <new_password> Copy the complete URL string found next to this entry
This is why Broadcom emphasizes that it is critical to when you set up the management server and when you audit administrator account information.
There is no default password for the SEPM database user account. The password is set during the initial SEPM installation using the Management Server Configuration Wizard (MSCW).