Take a photo or screenshot of this screen and send it to sales@hisharp.com.tw or your regional distributor. Include your device's model number and serial number .
Look at the date and time displayed on your DVR live view monitor. Note the exact format (e.g., YYYY-MM-DD or DD-MM-YYYY).
Newer Hi Sharp DVR models may have additional reset methods, including:
If you configured the DVR recently, you may have set up password recovery mechanisms during the initial initialization wizard. Click on the main login screen. Select the Security Questions option if prompted. hi sharp dvr reset password new
The mobile app will send a verification or security code to your registered email or directly to the app.
Once you successfully clear the lockout and gain access to the system configuration wizard, it is vital to apply robust security practices to protect your recorded video history: FAQ - Support | HI SHARP INTELLIGENCE
If you bought a used DVR, inherited a security system, or simply haven't logged in since installation, you will need a procedure. Take a photo or screenshot of this screen
Are you a new user of a Hi Sharp DVR (Digital Video Recorder) and struggling to reset your password? Look no further! This article will provide you with a comprehensive guide on how to reset your Hi Sharp DVR password, along with some valuable tips and tricks to ensure you get the most out of your device.
: Remove the small screws holding the outer metal cover in place and lift the lid off the mainboard.
If the DVR is accessible via a network cable but you are locked out of the local interface, you can try the TFTP method. This is common in Hi-Sharp generic clones. Note the exact format (e
For some Hi Sharp DVR models, there is a physical located on the device itself. This method is less common but is a legitimate hardware solution mentioned in Hi Sharp manuals.
If your Hi Sharp surveillance unit was recently installed, initialized for the first time, or recently undergone a complete hardware factory reset, it may still be using its default login credentials.
: Use a Phillips screwdriver to remove the screws securing the metal casing.
If you do not have an app connected, or if the QR code method fails, you can perform a full factory reset. This will wipe all previous settings, network configurations, and the forgotten password, allowing you to establish a fresh login.
Power the DVR back on while continuing to hold the button for 15–30 seconds