Enter the media port number (default is typically 37777 or 8000, depending on the firmware).
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | “Connection failed” | Wrong IP/port or firewall | Verify DVR IP; add software to Windows Firewall exceptions. | | No video, only black screen | Codec mismatch or substream | In software settings, switch from Main Stream to Sub Stream for remote viewing. | | Playback very slow | High network latency or weak PC | Reduce playback resolution or use “Time slice” export instead of live playback. | | Software crashes on launch | Corrupted config file | Delete config.ini in %AppData%\Zicom and restart. | | Can’t find DVR on network | DVR and PC on different subnets | Ensure both are on same router subnet (e.g., 192.168.1.x). |
The software allows you to schedule automatic backups from the DVR’s HDD to your PC’s storage, ensuring redundancy in case the DVR’s hard drive fails. zicom dvr software for pc
Yes, it is possible to view multiple DVRs on one computer. To do this, assign a different port number to each DVR (e.g., 8000 for one, 8001 for another) and then forward these ports in your modem's virtual server settings. The IVMS software can be used to view up to 64 cameras from these DVRs on a single screen.
Navigate to your DVR's network settings menu to find its local IP address (e.g., 192.168.1.100 ). Enter the media port number (default is typically
Alternatives and recommendations
Double-check the DVR username and password. The PC software login is separate from the DVR hardware login. | | Playback very slow | High network
: While functional, some user reviews describe the interface as "dated" or "cheaply designed" compared to modern competitors.
Support for intelligent features like motion detection, object detection, and in some models, AI object detection, face detection, and people counting.