Go to your phone's Settings > Software Update to check for pending Android system updates.
Android Auto sometimes hides apps that aren’t pre-approved by Google. Sygic Not Showing On Android Auto
Follow this comprehensive troubleshooting guide to get Sygic GPS Navigation or Sygic Truck & Caravan back onto your car's main infotainment display. Step 1: Check the Android Auto Launcher Customizer Go to your phone's Settings > Software Update
Include this info when contacting them:
The premium connectivity features are not properly activated. Step-by-Step Fixes for Sygic on Android Auto Step 1: Check the Android Auto Launcher Customizer
Once you have Sygic working, you can optimize your experience and understand its limitations on Android Auto. The car version is intentionally a simplified, safer interface for driving, lacking the full settings menu you have on your phone.
Some Android phones (particularly Xiaomi, Oppo, and Realme) have aggressive battery optimization that kills Sygic’s background service, preventing it from registering with Android Auto.