If you've lost your license file or can't find the original email, you don't need to contact support. LaunchBox provides a self-service license retrieval tool:
If it doesn't automatically detect the file, go to > Register (or Activate ). LaunchBox will prompt you to select your license.xml file. Navigate to the file you copied, select it, and click Open. LaunchBox may restart to apply the Premium features. Troubleshooting license.xml Issues
A key aspect of LaunchBox is that it's Digital Rights Management (DRM)-free. This means you are not tied to a constant internet connection for verification and are free to install the software on all computers you own. This philosophy extends to the very nature of the software—LaunchBox is a portable application, so you can store its entire folder on an external drive, move it between PCs, or simply copy it to a new location, and it will continue to work.
If you have a "Regular" license (not "Forever"), you can use any version of LaunchBox released within a year of your purchase. If you update to a version released after your year expired, the license.xml will revert the software to the Free version.
By default, this is typically located at C:\Users\YourUsername\LaunchBox or directly in the root directory like C:\LaunchBox .
All licenses come with a 14-day refund policy, and the free version of LaunchBox, along with 30-minute trial sessions of Big Box, are available to help you evaluate the software before committing to a purchase.
You can install your license on as many personal computers as you own, provided it is for your personal use.
If the premium features or Big Box mode fail to load, use this table to diagnose and fix the problem: Common Cause Quick Resolution File placed in the wrong folder or subfolder. Move the file directly into the root LaunchBox directory. File Named license.xml.txt Windows hid the extension and appended .txt . Rename the file, deleting the .txt suffix entirely. "Invalid License File" File corruption during download or email clipping. Re-download the file directly from your email client. Expired License Error A "Forever Updates" license was not purchased. Renew the license or use an older software version. Frequently Asked Questions Can I use my license file on multiple personal computers?
Even if you follow the instructions, you may encounter issues. Here are the most common problems and their solutions: 1. "Invalid License" Error
This specific error code indicates that the license file in your LaunchBox folder is known to be shared, pirated, or has been altered. You can remove the License.xml file to continue using the free version without issue. To use premium features, you'll need to purchase a legitimate license directly from the official LaunchBox website.
Launchbox License.xml Jun 2026
If you've lost your license file or can't find the original email, you don't need to contact support. LaunchBox provides a self-service license retrieval tool:
If it doesn't automatically detect the file, go to > Register (or Activate ). LaunchBox will prompt you to select your license.xml file. Navigate to the file you copied, select it, and click Open. LaunchBox may restart to apply the Premium features. Troubleshooting license.xml Issues
A key aspect of LaunchBox is that it's Digital Rights Management (DRM)-free. This means you are not tied to a constant internet connection for verification and are free to install the software on all computers you own. This philosophy extends to the very nature of the software—LaunchBox is a portable application, so you can store its entire folder on an external drive, move it between PCs, or simply copy it to a new location, and it will continue to work. launchbox license.xml
If you have a "Regular" license (not "Forever"), you can use any version of LaunchBox released within a year of your purchase. If you update to a version released after your year expired, the license.xml will revert the software to the Free version.
By default, this is typically located at C:\Users\YourUsername\LaunchBox or directly in the root directory like C:\LaunchBox . If you've lost your license file or can't
All licenses come with a 14-day refund policy, and the free version of LaunchBox, along with 30-minute trial sessions of Big Box, are available to help you evaluate the software before committing to a purchase.
You can install your license on as many personal computers as you own, provided it is for your personal use. Navigate to the file you copied, select it, and click Open
If the premium features or Big Box mode fail to load, use this table to diagnose and fix the problem: Common Cause Quick Resolution File placed in the wrong folder or subfolder. Move the file directly into the root LaunchBox directory. File Named license.xml.txt Windows hid the extension and appended .txt . Rename the file, deleting the .txt suffix entirely. "Invalid License File" File corruption during download or email clipping. Re-download the file directly from your email client. Expired License Error A "Forever Updates" license was not purchased. Renew the license or use an older software version. Frequently Asked Questions Can I use my license file on multiple personal computers?
Even if you follow the instructions, you may encounter issues. Here are the most common problems and their solutions: 1. "Invalid License" Error
This specific error code indicates that the license file in your LaunchBox folder is known to be shared, pirated, or has been altered. You can remove the License.xml file to continue using the free version without issue. To use premium features, you'll need to purchase a legitimate license directly from the official LaunchBox website.
